and I cannot thank you enough for what you have done for me.
You have been perfect through a time of such particular stress. I really cannot express my gratitude enough.
This is why I will certainly be the first to vote for the VDA if the VDA ever decides to become a political party!Dr M G
What a fantastic letter - it’s nothing short of brilliant. It is factually correct and I am happy with its content.
for all of your sincere, calming and valuable advise. I sincerely appreciate your interventions and efforts to assist me in this case.Dr F d K
for your prompt and total commitment, professionalism, wisdom and encouragement.Dr M M
I really cannot express my gratitude enough. Thank you from the bottom of my heart.Dr V H
Thank you so much for your guidance and excellent handling of this matter.
We have learnt a great deal.
The caring way in which you did this kept me going.Dr F H
I know there is massive effort in defending us and our profession that goes largely unreported.
Thank you for all your hard work.
I am going to submit it to the Board tomorrow.Dr W C
you guys show us vets, it is greatly appreciated.Dr B P
I cannot tell you how much I appreciate it.Dr T V
you've given me and the hard work you've put in to this case.Dr B L
I have had from the VDA team handling this case.
I really appreciate your advice and your help to bring this to a happy resolution.
Yours is the only regular newsletter I read these days!
It always has good value.
Thanks for defending us. I feel like a soldier without a bullet proof vest without you.Dr C U I
and excellent advice.Dr S S
I really do appreciate the time and effort you put into answering my question.Dr C T
for being such a kind and helpful voice of reason on the other side of the phone.
It is much appreciated.
so I signed it and sent it off as you advised. You guys do a fantastic job.Dr S V
and advice. I find it invaluable.Dr E H
for all your hard work, we both really appreciate it. My draft looks perfect.Dr F P I
and your support, it means a huge amount to us.
I have briefed the team on your instructions and they all know what to do.
who locum for me and I have encouraged them to all sign up with you - because the VDA is awesome!Dr C W
we have very stressful jobs and this can take a toll on one’s emotional and physical well-being. All veterinarians expect too much of themselves. Joining the VDA is a means to alleviate some of the stress that comes with the job.Dr F L
for your weekly newsletter. Yours is the only regular newsletter I read these days! It is always good value.Dr M M
for their hard work and advice in helping me with this matter. It is much appreciated.
It is very reassuring have you in my corner.
and for all of your effort.
The situation is in good hands and I'm sure it will all be settled soon
Just read through it and have to say it's not what I expected- it's better.
Thank you kindly for your hard work.
I am enormously relieved and thank you and the other people you consulted with for an excellent result.Dr W Q
I feel better already just talking to you guys!!Dr E D
It definitely takes the burden off my shoulders.Dr T G
and helpful, I am grateful for the help I received.
Thank you !
from both my consultants. It surprised me how much it stressed me despite believing I had done a good job.Dr C W
"We are planning to employ a recent graduate on a casual basis [but are] reluctant for him to start without being protected. We wouldn’t be without the VDA"!Dr E Z
of your valuable advice and concern of our veterinary profession.Dr R N
after an assumed hard day at the office/clinic.
This is one of the many reasons I appreciate being a member of VDA.
Also for your empathy and the way you handle things.
We do appreciate that.
who has assisted in getting this outcome. As usual, great work! It is so comforting to have someone looking out for the vet's interest & fairness.Dr F R
and we wish all at the VDA a happy and good New Year.D T C
Wonderful news! Thank you very much to you and your team for your help with this matter. You have my sincere thanks for the time and effort that was put in.Dr B E
and think it describes what had transpired correctly and appropriately, and I am happy for it to be sent as our response. Thank you!Dr E N
through all of this! I hope you know it's much appreciated.Dr J T
The number of vets the VDA reaches with membership is great. The guidance and legal perspective from the VDA on what our rights could or should be, and what we should be looking out for and commenting on re: proposed rules etc. is very important.
So a big thank you to you and the whole VDA team for the guidance.
I have tears in my eyes, it clearly shows how unfair I have been treated and I REALLY REALLY appreciate everything the VDA has done to help me!Dr C B
especially the moral support. I greatly appreciate it.Dr M U
It is good for vets in practice to know that you are thereDr T K
My recent board complaint has been completely dismissed.
I am very relieved and want to thank you all immensely for the terrific work you have done to help me through this case.
that I am delighted to be (a) member of (the) VDA.Dr K S
for all your hard work, input, advice and support.Dr E B
I want to thank you and the VDA team for your assistance and incredible responses. It has been truly amazing.Dr U H
over the last few years to know you are there for us.
Really hope it’s going great for you.
and interest in sorting this out. It really does make me feel better knowing that I am a member of the VDA.Dr M G
Thank you once again for your wonderful work.DR B Y
You guys are an absolute blessing. Thanks for doing what you do. It means a lot to me to know you are there for us!Dr L v W
I'm very grateful for the knowledge you shared with me. Law is something that we're definitely not versed on during uni!!! I'll continue using the form you have provided.Dr F N
that last Friday night I got an email from the board stating no case to answer. I really think your professional and thorough directions for my rebuttal letter made a strong case even better. There is no way I would have had the skills & knowledge to draft such a document. In telling my colleagues that I was going through my first formal complaint to the board they all said have a good lawyer with you for guidance. With your combined help I did better than that. I had vets who understand the law and I had lawyers who understood vet practice.
It is quite sad when I think that we genuinely want to practice good medicine and help patients…. (but) have to worry about people (who) might come back to "sue/bite" us.
I will highly recommend other vets to sign up with VDA.
Thanks for your great assistance in this regard.Dr N T
and I hope the VDA goes from strength to strength.DR I P
-it is very well thought out and well written. You guys do a fine job on our behalf thanks.Dr T N
I’m still incredibly disappointed in the way their response was written….. The system seems so fantastically unjust!
I wanted to say thank you to you and all your team for your help. Wouldn’t have wanted to do it without you
I seriously cannot thank you enough for your help. Hopefully I won't have to contact the counsellor, your help alone has already made me feel a lot better. Cannot recommend your company's services enough.Dr T F
I just can’t believe the anxiety and waste of time it has caused. So I very much appreciate the VDA’s assistance.Dr E V
or 'Gong Hey Fat Choy' to you all, with thanks and appreciation for all the help you have given vets in Hong Kong.Dr L J Y
for all of the work you've put in this year looking out for the interests of our veterinarians. We really appreciate the time you take to prepare detailed defences and the patience for continued engagement with difficult personalities. We tend to take this professional support for granted, but I would like you to know that having you in our corner has made a big difference to the professional ability of our veterinarians. With the guidance of you and the VDA organisation we have also been able to make gradual changes to the operating procedures and records of the practice to help clarity in communication with clients. I think this has enabled us to pre-empt and avoid situations which could lead to a professional complaint.
I look forward to working with you next year to further refine complaint avoidance through communication, and to continue your good work in providing resolution for the complaints that still slip through.
I have yet to find another organisation that provides it's members with such endless support, kindness and compassion - professional or otherwise. Thank you so much for all your help - being a VDA member to me is absolutely essential and I will continue to recommend you to anyone who will listen.Dr A H
This is why I will certainly be the first to vote for the VDA if the VDA ever decides to become a political party!Dr D T
I'm not sure if you have received this letter from [the board] regarding her [the complainant’s] board complaint. She has apparently decided to withdraw her complaint. I always recommend the VDA to all of my colleagues and now I have a specific case on which to draw praise :)Dr C D
that you are doing a tremendous job for the VDA and all vets in private practice.Dr P P
Mr X has come in and settled his account in full. I think that Mr X has realised that he didn’t have a good case.
Please close this file.
With many thanks
in this case. I never thought "it would happen to me".
It is nice to know you guys are there to help.
I have received the response [drafted by] the VDA on my behalf to my Veterinary Board. The response is an accurate account of the course of events that evening and an appropriate response to the complainant’s allegations. I am very appreciative of the efforts of the whole VDA team in preparing this response. I am unwavering in my knowledge that I acted appropriately at the time and if the board wishes to take the matter further then I will be truly at a loss to understand why.
I wish to extend my gratitude to all involved in the case, and will also pass my thanks on to your member who suggested I contact the VDA (I had no prior knowledge of your organisation, but am most grateful that I am now a member of such a valuable group).I'll most definitely recommend membership to my colleagues.
I really appreciate the help. Have been singing your praises to any vets that will listen.
I have not had further problems at work and now it is really a matter of waiting to see if any of the complaints from clients actually turn into complaints to the Board.
Thanks for all VDA's help and support over the last few weeks. I have resigned [from my current position] with 2 months’ notice. I am looking forward to changing jobs where I can have better working conditions, less contract restrictions and be in a more VDA-orientated practice.
it is more appreciated than you know.DR J S
[response to the Board complaint] --- I think it is perfect!!It has been a pleasure dealing with you.Dr E J
in the allegations made by Mr X against myself to the Veterinary Board. The report is an accurate account of the events of the consultation and a succinct response to the complaints lodged with the Board by Mr X. I truly hope that the Board dismisses this complaint after reading the response as I'm totally unwavering in my belief that I acted 100% appropriately and therefore that the complaints are unfounded. It is nice to know that the VDA is there to support veterinarians that find themselves in these circumstances.Dr T Z
Thank you very much for answering all of them in such detail.Dr S W
and they have declared me not at fault and the complainants were given 2 weeks to respond to the board's findings. I have not heard anything further and am assuming that the issue is finalized at last. I must say a HUGE thank you for all your hard work and support. It got pretty tough there for a bit and you really made a massive difference to how I handled things mentally. I really appreciate everything you did and all your help and the advice and support that you gave me and for drafting my response.....thank you!Dr V K
What an excellent document! That’s why I belong to the VDA.Dr V U
The advice given by my consultant was excellent.Dr A S
We are astonished by the standard of your statement of our defence. We really appreciate you guys and this was the best thing we ever did to be part of VDA.
We feel safe and ready to fight this battle.
Thank you so, so much for your assistance in this matter.Dr M I